Akiko Global Services Pvt. Ltd Logo

Akiko Global Services Pvt. Ltd

Janakpuri, New Delhi
Full Time

Customer Relationship Executive (CRE)

Upselling
Sales
Marketing Skills
Communication Skills
MS Excel

About this role

Key Responsibilities

  • Generate leads and identify potential customers for various loan products.
  • Contact customers through calls, emails, to explain loan options and eligibility criteria.
  • Understand customer requirements and guide them through the loan process from application to disbursement.
  • Collect and verify necessary documents as per policy.
  • Coordinate with banks, NBFCs, and internal teams for loan approvals and follow-ups.
  • Achieve assigned sales targets and maintain conversion ratios.
  • Maintain accurate records of customer interactions and loan applications.
  • Provide after-sales support and ensure customer satisfaction.
  • Maintain product knowledge and stay updated on loan policies and market trends.

Requirements

  1. Only Female candidates can apply for this job role.
  2. Freshers & Experienced both can apply.
  3. Good communication skills.
  4. Basic computer knowledge.
  5. Qualification required - 12th Pass