Job Title: Customer Support Executive
Job Summary: We are looking for a Customer Support Executive to assist customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities:
Handle customer queries via phone, email, and chat. Resolve customer complaints and provide appropriate solutions. Maintain accurate records of customer interactions. Follow up with customers to ensure issue resolution. Coordinate with internal teams for timely support.
Experience: 0–2 Years Industry: NBFC / Financial Services (Preferred)
Requirements
Good communication and interpersonal skills. Basic computer knowledge and MS Office proficiency. Problem-solving attitude and customer-focused approach. Graduate or undergraduate candidates can apply. Prior customer service experience is preferred but not mandatory.